In a wide-ranging CXO interview, ACME CEO S.M. Hussaini outlines how Almoayyed Computers Middle East is helping the region accelerate its digital economy agenda from Gen AI and Agentic AI adoption, to private–public collaboration, technology leadership and the transformative technologies that will define the Middle East’s global standing over the next decade.
Contributing to the Region’s Digital Economy Agenda
Q. How do you see your organization contributing to the region’s bold and ambitious national digital economy agendas, and where do you believe private–public collaboration will be most critical in achieving these ambitions?
“Digital is the way forward not only for our market, but for markets globally. I see this as both a responsibility and an opportunity. ACME is strongly aligned with Bahrain’s and the wider region’s digital agendas, which focus on skill development, innovation, and ultimately, technology leadership. We not only enable technology adoption but also play an advisory role by introducing global best practices to our market.”
“As an IT company, we are investing in a comprehensive ecosystem covering skills, digital platforms, modern/AI solutions, and secure infrastructure that helps our customers across government entities and enterprises accelerate the adoption of digital technologies and take a lead in delivering smarter services and better experiences to their end customers.”
“Private–public collaboration is critical in areas such as digital skills development, local innovation, and creating a marketplace that supports the adoption of local innovations. The private sector is well-positioned to take the lead in implementing the Government’s digital economy vision.”
Balancing Gen AI and Agentic AI Adoption with Resilience and Compliance
Q. As emerging technologies such as Gen AI and Agentic AI continue to reshape industries, how do you strike the right balance between rapid adoption for competitive advantage and ensuring resilience, security and regulatory alignment?
“The key is not just to adopt but to adopt with clear objectives defined in advance. Gen AI and Agentic AI can have a wide impact across all our activities and processes. However, as with any other technology, rushed implementations will not deliver the desired outcomes.”
“Based on business priorities and technology imperatives like security, a phased-out approach can be adopted while continuously measuring the outcomes. Scaling up or down can then be decided based on those outcomes.”
“Given the broad scope of Gen AI and Agentic AI, conforming to regulatory guidelines is a key challenge, especially as these guidelines are evolving rapidly. An outcome-based implementation strategy works well, as it allows for adjustments to ensure compliance as required.”
Technology Leadership and New Value Ecosystems
Q. What role do you believe technology leadership should play in redefining business models and creating new value ecosystems across the Middle East?
“Technology leadership today is about creating new business models and is all-encompassing, regardless of the business sector. Additionally, it aims to deliver a connected approach to providing better services and enhanced experiences for the users of technology.”
“The scope of this impact can be further amplified through increased cross-industry collaboration. The potential value created through such collaboration can be enormous. Moreover, the impact can be even greater if cross-border collaboration is enabled, guided by common objectives and uniform technology adoption.”
“Connected tourism, connected healthcare, connected financial services the possibilities are endless. Together, the ecosystem can fuel innovation far more rapidly than any single entity could achieve alone.”
Transformative Technologies That Will Define the Next Decade
Q. Looking ahead, which transformative technologies do you believe will define the region’s global standing over the next decade; and how are you preparing your organization to lead in that shift?
“The region has the opportunity to leapfrog in global standing, thanks to the keenness shown by the region in strengthening digital infrastructure and embracing AI. This, in turn, will create multiple streams of industry-specific activities, such as HealthTech, Digital Finance, and Smart Governance.”
“Given the rapid pace of technological change, we risk becoming irrelevant if we do not prepare by aligning and remodeling our business practices. Fortunately, at ACME, we have already begun preparing ourselves by investing in talent through reskilling existing employees and onboarding fresh talent and by building a partner ecosystem that will help ease our transformation and enable us to deliver meaningful solutions faster to our customers.”
“Our practices are built around Cloud and Modernization, and we are now ready to make a significant impact with AI Solutions and AI Services.”
S.M. Hussaini is CEO of Almoayyed Computers Middle East (ACME). This CXO interview reflects ACME’s commitment to the wider Middle East market and the company’s role in helping the region achieve its AI infrastructure objectives.
