Almoayyed Computers Middle East (ACME), the Bahrain-based IT systems integrator with 46 years of industry experience, is implementing a customer-focused strategy to guide organisations through AI adoption. Amit Mehta, Head of Software Business, leads this initiative one rooted in tailored approaches, phased implementation and meaningful business outcomes.
A Customer-First Philosophy
The company prioritises customer success above all else. “Whatever we do, we make sure that our customers can offer leading-edge solutions to their customers and create a niche for themselves,” Mehta explains. This principle shapes every engagement from solution design to deployment to long-term support.
Evolution Through Technology Cycles
ACME has successfully navigated major technological transitions over its history. “Thirty years ago, we helped customers migrate from two-tier to three-tier architecture. Then came the web era,” Mehta recalls. “Today, we’ve migrated all our customers to hybrid or full cloud environments.” That same continuity of trust and capability now extends into the AI era.
AI Means Different Things to Different People
The company rejects one-size-fits-all approaches. Mehta notes that “AI means different things to different people,” and ACME accordingly offers multiple solutions enterprise AI platforms for some organisations and targeted point solutions for others matched precisely to context, data maturity and business priorities.
Phased Implementation, Not Big-Bang Adoption
Rather than rapid deployment, ACME recommends incremental adoption. “They can start small, learn from initial projects, and expand as their return on investment grows. This phased approach helps them build confidence and scale sustainably,” Mehta says.
Mitigating the 80–85% AI Failure Rate
The organisation addresses a significant industry challenge head-on. “The global AI project failure rate is around 80–85% reportedly,” Mehta points out often the consequence of poor data quality, unclear objectives, or organisational unpreparedness. ACME assesses data maturity and business readiness before implementation, building the foundation that turns AI ambition into measurable outcomes.
Strategic Partnerships Announced at GITEX
To extend its AI capability across the region, ACME announced several strategic partnerships at GITEX:
- INOS AI consulting and implementation
- BDB.AI data management and analytics
- DevRev agentic AI development
- Infosys Technologies agentic AI solutions
An Integrated Delivery Model
ACME’s differentiator is the combination of proven products with full programme and project management. “We combine proven products and solutions with programme and project management to deliver AI implementations as a single, end-to-end solution,” Mehta emphasises.
The Broader Vision
Mehta concludes with an aspirational statement about responsible AI adoption: “AI is a great technology, but organisations must adopt it with the right preparation and precautions. The power of good AI should benefit all customers.”
Adapted from the feature article published by tahawultech.com on 17 October 2025. Read the original interview →
